Privacy Policy

Adore Cosmetics ("we", "us", "our") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA") and other applicable laws.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit or interact

with https://www.adorecosmetics.com.sg (the "Website").

1. Collection of Personal Data

We may collect your personal data that you voluntarily provide to us, including but not limited to:

(a) Name
(b) Contact Number
(c) Any information submitted through contact forms, appointment requests, enquiries, messages.

We may also automatically collect certain technical information when you access the Website, such as:

IP address
Browser type
Device information
Pages visited and browsing activity
Cookies and similar tracking technologies

2. Use of Personal Data

We may use your personal information for purposes including but not limited to:

(a) Responding to enquiries or requests

(b) Providing customer support

(d) Sending promotional or marketing communications

(e) Improving our Website, services and customer experience

(f) Conducting analytics and internal business operations

(g) Complying with legal or regulatory obligations

(h) For direct marketing purposes via SMS, WhatsApp

(i) To send you seasonal greeting or promotions

By providing your contact information, you consent to us contacting you regarding our products, services, promotions, and updates, unless you opt them out.

3. Disclosure of Personal Data

We may disclose your personal data to:

(a) Our employees, affiliates, and related entities

(b)Third-party service providers assisting us with Website operations, marketing, analytics, or customer support

Professional advisers, legal representatives, or regulatory authorities where required by law.
Skincare preferences, concerns, or consultation records voluntarily provided by you
Any other information you voluntarily provide to us

We do not sell or rent your personal data to third parties.

4. Protection of Personal Data

We implement reasonable administrative, technical, and physical safeguard measures to protect personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risk.

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure.

5. Access and Correction of Personal Data

You may request access to or correction of your personal data held by us by contacting us via our Contact Page or by sending us an email. We may require sufficient information from you to verify your identity before processing your request.

We reserve the right to charge a reasonable administrative fee for processing access requests where permitted by law.

6. Withdrawal of Consent

You may choose to withdraw your consent to the collection, use, or disclosure of your personal data by contacting us via our Contact Page or by sending us an email. Upon receiving your request, we will process it within a reasonable period in accordance with applicable laws.

We reserve the right to update or modify these terms at any time. Changes will be effective upon posting on this page. Your continued use of the Website constitutes acceptance of those changes.

7. Third-Party Websites and Social Media

The website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices, content, or policies of such third parties.

Interactions with social media features may result in information being collected or shared between us and the relevant platform in accordance with their respective privacy policies.

8. Complaint Process

If you have any questions, concerns, or complaints regarding our handling of your personal data or compliance with the PDPA, please contact us on our contact page or by sending us an email. We will endeavor to handle all complaints and enquiries fairly and within a reasonable time.

9. Changes to this Policy

We reserve the right to amend or update this Policy at any time without prior notice. Any updated version will be posted on the Website and will take effect immediately upon posting. Your continued use of the Website constitutes your acknowledgement and acceptance of any revised Policy.

10. Effect of Policy

This Policy applies in conjunction with any other notices, contractual clauses, and consent clauses relating to the collection, use, disclosure, and processing of your personal data by Adore Cosmetics. You are encouraged to review this Policy periodically to stay informed of any updates.